For any big colour change, yes — a short consultation lets us look at your hair in daylight, talk through what’s realistic in one sitting, and book the right amount of time. It’s free and takes about fifteen minutes. Small top-ups and root tints usually don’t need one.

Yes. A patch test is needed 48 hours before any colour is applied. If you’re new to us, please also book a consultation at least two days before your appointment — it’s free and takes about fifteen minutes.

A cut and finish is around an hour. A full head of highlights or a balayage with a toner and blow dry usually runs to two and a half or three hours. We’ll always give you a realistic time when you book so nothing feels rushed.

A wash, cut and blow-dry starts at £45, a children’s cut is £25 and a men’s wash, cut and style starts at £20. On colour, roots start at £35, an all over colour at £55 and highlights at £55. Longer or thicker hair takes more time and product, so the full list and exact prices are on our Fresha page.

Longer colour appointments take a small deposit that comes off your bill. If you need to move or cancel, just give us 48 hours’ notice and the deposit carries over to your next visit.

Please do. Bring a few — including one you don’t like, if you have one. It’s the quickest way for us to understand the tone you’re after, and we’ll be honest about how close we can get in one appointment.

Yes to both. Curly, coily, fine, thick, short crops and long lengths are all everyday work here. For children, book a junior cut and let us know their age so we can allow enough time.

There’s on-street parking close to the salon on Manor Farm Road. Give yourself five minutes’ spare at busy times, and there’s no rush at our end if you’re a little late.

We work with gentle, nature-led ranges and bond-building treatments, and we only recommend something for home if it will actually make a difference. No hard sell, ever.

Online through Fresha at any hour, or by phone on 07426 930710 during opening hours.